Water today, water tomorrow
Ofwat would like to place cookies on your computer to help us make this website better. To find out more about the cookies, please see our privacy statement.
I accept cookies from this site.
Abstract image of water

Water company contact details

The map below shows which water company supplies each area of England and Wales. Click on a water company to find its contact details.

Map of water supply companies in England and Wales Dee Valley Water Bristol Water Cholderton & District Water Bournemouth & West Hamphire Water Portsmouth Water South East Water Sutton & East Surrey Water South East Water South Staffs Cambridge Water Affinity Water Essex and Suffolk Affinity Water Affinity Water Essex and Suffolk Southern Water Southern Water Southern Water Southern Water Thames Water Thames Water Southern Water Southern Water Thames Water Thames Water Wessex Water Wessex Water South West Water Severn Trent Dŵr Cymru United Utilities Dŵr Cymru Northumbrian Water Hartlepool Water Yorkshire Water Anglian Water

Key


  • AFW – Affinity Water
  • BRL – Bristol Water
  • CHL – Cholderton & District Water
  • DVW – Dee Valley Water
  • ESK – Essex & Suffolk (part of Northumbrian Water)
  • HPL – Hartlepool (part of Anglian Water)
  • PRT – Portsmouth Water
  • SBW – Sembcorp Bournemouth Water
  • SES – Sutton & East Surrey Water
  • SEW – South East Water
  • SSC – South Staffs Water

Local water companies' contact details

There are a number of other companies who provide regulated water and sewerage services whose areas are too small to show on this map. They are:

Albion Water

Albion Water Ltd
Head Office Address:
Harpenden Hall
Southdown Road
Harpenden
Herts
AL5 1TE
Phone: +44(0)1582 767720
http://www.albionwater.co.uk/

Independent Water Networks

Independent Water Networks Ltd
Head Office Address:
Driscoll 2
Ellen Street
Cardiff, CF10 4BP
Phone: +44 (0)845 055 6196
http://www.iwnl.co.uk/

SSE Water

SSE Water Ltd
Head Office Address:
55 Vastern Road
Reading RG1 8BU
Phone: +44 (0)118 958 0100
Fax: +44 (0)118 953 4028
www.southern-electric.co.uk/youraccount/water/
www.swalec.co.uk/youraccount/water/

Peel Water Networks

Peel Water Networks
Peel Dome
The Trafford Centre
M17 8PL
Phone: 0161 629 8200
Fax: 0161 629 8332
http://www.peel.co.uk/pwnl/

Veolia Water Projects

Veolia Water Projects
Kings Place
90 York Way
Fifth Floor
London
N1 9AG
General enquiries: 0207 843 8500
Fax: 0207 843 8560
http://www.veoliawater.co.uk/

Water companies' contact details


Affinity Water
(formerly Three Valleys, Tendring Hundred, Folkestone & Dover, Veolia Central, Veolia East, Veolia Southeast)

Head Office
Tamblin Way
Hatfield
Hertfordshire AL10 9EZ
Phone: +44(0)1707 268 111
Fax: +44(0)1707 277 333
http://www.affinitywater.co.uk

Affinity Water (East region)
Mill Hill
Manningtree
Essex CO11 2AZ
General and Billing Enquiries 0845 1489288
Payment Helpline 0845 1482911
Emergency   0845 1489299
Fax: +44(0)1206 399 210

Affinity Water (Southeast region)
Head Office Address:
Cherry Garden Lane
Folkestone
Kent CT19 4QB
Phone: +44(0)1303 298 800
Fax: +44(0)1303 276 712

Anglian Water (including Hartlepool)

Anglian Water Services Ltd
Head Office Address:
Lancaster House
Lancaster Way
Ermine Business Park
Huntingdon
PE29 6YJ
Phone: +44 (0)1480 323 000
Fax: +44 (0)1480 323 115
http://www.anglianwater.co.uk/

Bristol Water

Bristol Water plc
Head Office Address:
PO Box 218
Bridgwater Road
Bristol BS99 7AU
Phone: +44(0)117 966 5881
Fax: +44(0)117 963 4576
http://www.bristolwater.co.uk/

Cholderton & District

Cholderton & District Water Company Ltd
Head Office Address:
Estate Office
Cholderton
Salisbury
Wiltshire SP4 0DR
Phone: +44(0)1980 629 203
Fax: +44(0)1980 629 307
http://www.choldertonwater.co.uk/

Dee Valley

Dee Valley Water plc
Head Office Address:
Packsaddle
Wrexham Road
Rhostyllen
Wrexham
Clwyd
North Wales LL14 4EH
Phone: +44(0)1978 846 946
Fax: +44(0)1978 846 888
http://www.deevalleywater.co.uk/

Dŵr Cymru

Dŵr Cymru Cyfyngedig (Welsh Water)
Head Office Address:
Pentwyn Road
Nelson
Treharris
Mid Glamorgan CF46 6LY
Phone: +44(0)1443 452 300
Fax: +44(0)1443 452 323
http://www.dwrcymru.co.uk/

Northumbrian Water (including Essex & Suffolk)

Northumbrian Water Ltd
Head Office Address:
Abbey Road
Pity Me
Durham DH1 5FJ
Phone: +44(0)8706 084820
Fax: +44(0)191 384 1920
http://www.nwl.co.uk/

Portsmouth

Portsmouth Water plc
Head Office Address:
PO Box 8
West Street
Havant
Hants PO9 1LG
Phone: +44(0)23 9249 9888
Fax: +44(0)23 9245 3632
http://www.portsmouthwater.co.uk/

Sembcorp Bournemouth Water

Sembcorp Bournemouth Water Ltd (formerly Bournemouth & West Hampshire Water plc)
Head Office Address:
George Jessel House
Francis Avenue
Bournemouth BH11 8NX
Phone: +44(0)1202 591 111
Fax: +44(0)1202 597 022
http://www.sembcorpbw.co.uk/

Severn Trent Water

Severn Trent Water Ltd
Severn Trent Water
Severn Trent Centre
2 St Johns Street
Coventry
CV1 2LZ
Phone: +44(0)24 7771 5000
http://www.stwater.co.uk/

South East Water

South East Water Ltd
Head Office Address:
Rocfort Road
Snodland
Kent
ME6 5AH
Phone: +44(0)333 000 0001
Fax: +44 (0) 1634 242 764
http://www.southeastwater.co.uk

Southern Water

Southern Water Services Ltd
Head Office Address:
Southern House
Yeoman Road
Worthing
Sussex BN13 3NX
Phone: +44(0)1903 264 444
Fax: +44(0)1903 262 185
http://www.southernwater.co.uk/

South Staffs Water

South Staffordshire Water plc
Head Office Address:
Green Lane
Walsall
West Midlands WS2 7PD
Phone: +44(0)1922 638 282
Fax: +44(0)1922 723 631
http://www.south-staffs-water.co.uk/

Cambridge region:
90 Fulbourn Road
Cambridge, CB1 9JN
Phone: +44(0) 1223 706050
Fax: +44(0)1223 214 052
http://www.cambridge-water.co.uk/

South West Water

South West Water Ltd
Head Office Address:
Peninsula House
Rydon Lane
Exeter EX2 7HR
Phone: +44(0)1392 446 688
Fax: +44(0)1392 434 966
http://www.southwestwater.co.uk/

Sutton & East Surrey

Sutton & East Surrey Water plc
Head Office Address:
London Road
Redhill
Surrey RH1 1LJ
Phone: +44(0)1737 772 000
Fax: +44(0)1737 766 807
http://www.waterplc.com/

Thames Water

Thames Water Utilities Ltd
Head Office Address:
Clearwater Court
Vastern Road
Reading RG1 8DB
Phone: 0845 9200 888
Fax: +44(0)1793 424 291
http://www.thameswater.co.uk/

United Utilities

United Utilities Water plc
Head Office Address:
Haweswater House
Lingley Mere Business Park
Lingley Green Avenue
Great Sankey
Warrington WA5 3LP
Phone: See http://www.unitedutilities.com/contacts.aspx for phone numbers
Fax: +44(0)1925 237 073
http://www.unitedutilities.com/

Wessex Water

Wessex Water Services Ltd
Head Office Address:
Claverton Down Road
Claverton Down
Bath BA2 7WW
Phone: +44(0)1225 526 000
Fax: +44(0)1225 528 000
http://www.wessexwater.co.uk/

Yorkshire Water

Yorkshire Water Services Ltd
Head Office Address:
Western House
Western Way
Bradford BD6 2LZ
Phone: +44(0)1274 691 111
Fax: +44(0)1274 604 764
http://www.yorkshirewater.com/

Page options

  • Return to top
  • Text only