OfwatSite last updated on 21 May 2015
The economic regulator of the water and sewerage sectors in England and Wales
Ofwat (The Water Services Regulation Authority) is the economic regulator of the water sector in England and Wales. Our role is to help the sector build trust and confidence with customers, the environment and wider society. Find out more about us.
Water saving tips
There are many ways that you can save water around your home. If you have a water meter, all of these tips may help you to reduce your water and sewerage bills. Even if you do not have a meter, using water wisely and cutting down on the amount of hot water you use will lower your gas and electricity bills. It will also reduce the amount of climate-changing greenhouse gases you release into the atmosphere. Water saving tips
Referral of Bristol’s final determination to CMA
In December we set limits on the prices companies can charge between 2015 and 2020. Our decision meant that average bills in England and Wales are due to fall by around five per cent in real terms by 2020, while at the same time seeing improved levels of service. All but one company accepted our final determination.
Bristol Water asked for its final determination to be referred to the Competition and Markets Authority (CMA) for review. We have now done this. The process is now taken forward by the CMA who will open Bristol’s final determination. Updates on the case, including our opening statement, are available from the CMA.
Future company performance reporting and assurance
Having information that is easy to understand and navigate provides transparency and helps everyone build trust and confidence in water. One aspect of our role as regulator is to make sure that water companies provide information to enable a wide range of stakeholders to challenge them and to hold them to account. We also need to make sure that the information that water companies publish can be trusted. We have set out our expectations for companies from 2015-16 in IN 15/01: Future company performance reporting and assurance.